Perth caught in global Uber outage

Natasha ChristianNews Corp Australia Network
File image.
Camera IconFile image. Credit: SundayPubs

Rideshare app Uber is currently experiencing problems globally, with users unable to book cars and drivers unable to secure trips in Australia, Europe the US and Canada.

Potential passengers and drivers are furious in the US and Canada with everything going down.

In Australia, some users are having trouble accessing the mobile app. An Uber outage report shows issues in Sydney, Melbourne, Brisbane and Perth.

Complaints are also coming from South America, New Zealand and India.

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Uber’s support team took to Twitter to apologise for the trouble and have confirmed a team is working to fix the issue ASAP.

It appears android phone users are the most affected but some iPhones users are having trouble too.

“We appreciate your patience,” the support team wrote to users experiencing issues.

Complaints are mostly coming from drivers, who say they’re unable to work due to the outage.

Some drivers complained of problems in the last few days saying they would get requests for trips that would ‘magically disappear’, others said they were unable to view their earnings from recent trips.

“My app would say a trip request and I tap on it, instantly it was like magic gone... I understand things happen but the new app has caused nothing but problems, including navigation,” New York driver Amanda Cady wrote.

“Driver app won’t show my earnings for teh day, won’t let me cash out. Been like that for 10+ hours now... would like to get paid for my work,” Adriel Romo complained.

Jay, from Phoenix Arizona complained he has been having issues with the driver app for the last 24 hours.

“It won’t show me my trips or money earned, it keeps giving me error messages,” he said.

“Looks like a lot of drivers decided not to drive today. I’m hoping this is resolved by tomorrow as I plan on drivin g and need to cash out to put some gas in the car.”

More to come.

Originally published as Aussies caught up in Uber app outage

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